1. Get a Value Estimate: Visit our website or visit your local VOXBURG store to get an instant online or in-store estimate for your old computer. Simply answer a few questions about your device's model, condition, and specifications. Don’t know, don't worry we will help you every step of the way.
2. Bring Your Computer In: If you like the estimated value, bring your old computer to any VOXBURG store. Our trained technicians will inspect your device to confirm its condition and finalize the trade-in value.
3. Get Store Credit for your next purchase: Choose how you want to receive your trade-in credit:
   *Store Credit: Apply the credit towards your purchase of a new VOXBURG computer.*

Max Store Credit of $500*

1. Eligibility:

• All desktop PCs and laptops in working condition are eligible.
• Age limit: Computers older than 5 years may receive reduced value or be ineligible.
• Damage assessment: Cracked screens, water damage, and missing parts significantly affect value.

2. Valuation Process:

• Online Valuation Tool: Provide accurate computer specifications and conditions for an initial estimate.
• In-Store Evaluation: Bring your computer to any VOXBURG store for a professional assessment (recommended for higher-value machines).
• Final Offer: We reserve the right to modify the initial estimate based on actual condition.

3. Trade-In Method:

• In-Store Drop-Off: The simplest option. Receive your VOXBURG max store credit immediately upon acceptance.
• Ship-In Trade-In: Securely package your computer with the provided materials and shipping label, credit is issued upon receipt of inspection and approval.

4. Data Security:

• Data Wipe: We offer safe and secure data-wiping services for traded-in devices.
• Customer Responsibility: Back up important data before trade-in to avoid the risk of loss.

5. Payment:

• VOXBURG Max Store Credit: Use your credit towards your next computer purchase at any VOXBURG store or online.
• Optional Cash Option: Receive a reduced cash value instead of store credit (available in-store only)*.

6. Additional Notes:

• Trade-in value capped at $500.
• VOXBURG reserves the right to refuse trade-in of certain models or conditions.
• Program subject to change without prior notice.