VÖXBURG is a custom gaming PC and peripherals retailer offering personalized computer builds, high-performance components, and local repair services.
You can reach our customer support via email at support@voxburg.com or by phone at 855-205-0357
Yes, we have a physical store at 837 W Christopher St H, West Covina, CA 91790 where you can see our products and get assistance.
We offer custom gaming PCs, PC components, peripherals, and local computer repair services.
Yes, our experts are available in-store to help you with your custom PC build.
We accept ShopPay, Visa, MasterCard, Discover, Affirm and American Express but feel free to contact us for other payment options.
On average, it takes 1 to 2 weeks for a custom system to be finished. However, if there are any delays or shortages in stock during the building process, we will promptly notify you.
We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business days, please contact us at info@voxburg.com
We currently only ship to the domestic United States of America. We hope to ship internationally soon.
VÖXBURG insures all of our shipments through our shipping company. If your package does arrive damaged to the packaging or the items inside, please contact our support team at info@voxburg.com and submit pictures of the entire package and the items inside. Once we receive the email we will be more than happy to assist you with your issue.OXBURG insures all of our shipments through our shipping company. If your package does arrive damaged to the packaging or the items inside, please contact our support team at info@voxburg.com and submit pictures of the entire package and the items inside. Once we receive the email we will be more than happy to assist you with your issue.
Return Period – 7-Day Return Policy. Items Must Be Returned In Original Condition With All Packaging And Accessories Provided At The Time Of Purchase. No Returns After 7 Days No Exception. To see our full Refund policy click here.
Yes, we offer financing options for custom PC builds and other products.
Check the power supply, ensure all cables are connected, and try restarting. If the problem persists, contact our support team.
Refer to our guide on upgrading RAM or contact our technical support for assistance.
Ensure proper ventilation, clean dust from fans, and consider upgrading your cooling system.
Visit the manufacturer's website for the latest drivers and follow their installation instructions.
Check for malware, update software, and consider upgrading hardware components like RAM or SSD.
Access the recovery options in your operating system settings and follow the instructions to reset your PC.
Check the cable connections, ensure the monitor is powered on, and try using a different cable or port.
Refer to our guide on installing a hard drive or contact our technical support for help.
Identify the source of the noise, check for loose components, and ensure all fans are functioning properly.
Update drivers, adjust game settings, and consider upgrading hardware components.
We currently only offer standard shipping through USPS or USP. If you are wanting to change or upgrade shipping please contact us as soon as you place your order.
The build time typically ranges from 5-10 business days, and shipping time depends on your location.
Yes, you will receive a tracking number via email once your order is shipped.
Currently, we only ship within the United States. We are looking to ship internationally soon.
Shipping costs vary based on the shipping method and destination.
Contact our customer support team for assistance with tracking your order.
Contact our customer support as soon as possible to request an address change.
We use major carriers such as UPS, and USPS.
Yes, you will receive an email notification with tracking details.
Yes, we offer discounts for bulk orders. Please contact our sales team for more details.
Yes, we offer customization options including custom logos. Contact us for more details.
Yes, we have a range of tutorials available on our website and YouTube channel.
Yes, we offer discounts for students. Please provide a valid student ID at checkout.
Yes, we offer an affiliate program. Sign up on our website to start earning commissions.
Yes, we offer a recycling program for old computers. Contact us for more details.
Yes, we offer workshops and training sessions on PC building and maintenance.
Yes, you can specify your preferred brands when customizing your PC.
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