● Service bench open // West Covina, CA// Est. 2015 · Free diagnostics

// Repairs · Upgrades · Custom builds

West Covina's PC Hub

Slow, loud, crashing, or just getting old? Bring it to the bench. Free diagnostics, straight quotes, and upgrades that get years more out of the PC you already own. When it's time for something new, we build that too.

Book a repair →Get an upgrade quote
PC repair & diagnostics RepairFree diagnostics PC repair & diagnosticsNo power, crashes, overheating, blue screens. We find the problem, quote it, then fix it.Book a repair → Upgrade your old PC UpgradeLabor from $75 Upgrade your old PCGPU, RAM, SSD, CPU. Bring yesterday's rig up to date for today's games.Get an upgrade quote → Bring your own parts Assembly Bring your own partsWe assemble, cable-manage and test it.Learn more → Case swaps & mods Mods Case swaps & modsNew case, new look, same PC.See mods → Prebuilt systems ShopReady to ship Prebuilt systemsBuilt and tested on our bench.Shop systems → Build a custom PC Shop Build a custom PCSpec it your way, we build it.Start a build →

Bench diagnostic

What's wrong with my PC?

Pick what it's doing. We'll tell you what's usually behind it, what the fix looks like, and roughly what it costs.

Select a symptom
Diagnosis // 01Free diagnostics

Won't turn on

Usually caused by

A failing power supply, a loose cable, or a part that's come unseated. Sometimes the motherboard.

Likely fix

Diagnose, then repair or replace the part

Ballpark

From $55

Book a repair →

Ballparks are labor. Parts quoted after free diagnostics.

// Upgrade, don't replace

Your old PC isn't done yet

Most slow machines need one or two parts, not a whole new tower. We find what's holding yours back and bring it up to date, so you only pay for the upgrade that makes the difference.

  1. Step 01Bring it inFree diagnostics. We check temps, parts and what's bottlenecking you.
  2. Step 02Get a straight quoteParts plus labor, and what each upgrade actually gets you. No upsell.
  3. Step 03We upgrade & testInstalled, cleaned and stress-tested on our bench before you pick it up.
Get an upgrade quote →Shop parts
Upgrade menuLabor from $75
  • Graphics cardBiggest jumpHigher FPS and settings in new games
  • SSD storageBest valueFaster boot and load times, more space
  • Memory (RAM)Fewer stutters, smoother multitasking
  • CPU + motherboardPlatform refresh for older builds
  • Cooling & thermal pasteLower temps, quieter fans
  • Power supplySafe headroom for a bigger GPU
  • Windows refreshClean install and drivers, back to day-one speed
Case swaps available with any upgrade

Trade-in program

Trade in. Level up.

Put the PC you're replacing toward the one you want. Bring it in, we check it over, and you get store credit toward an upgrade or a new VÖXBURG.

Get a trade-in quote →Shop systems
Trade-in terminalStore credit
  1. 01Bring it inYour whole PC or just the parts you're replacing.
  2. 02We inspect & quoteTested on the bench. Credit is based on condition and current value.
  3. 03Credit goes to your upgradeApplied to an upgrade, a custom build or any VÖXBURG system.
We takeGaming desktopsGraphics cardsCPUsRAM & SSDs
Store credit only. Value set after inspection. Terms apply.

// Service bench

Repairs & upgrades, done local

Bring it to the shop in West Covina. We find the problem first, tell you what it costs, and only then pick up a screwdriver. Diagnostics are free.

Book a repair →Track a ticket
Service menuLabor · parts extra
  1. 01 Free diagnostics FreeComplete system analysis to find the issue
  2. 02 Hardware repair From $55Component replacement and repair
  3. 03 System upgrades From $75RAM, storage, GPU and CPU upgrades
  4. 04 Deep cleaning $110Dust removal and fresh thermal paste
  5. 05 Virus removal $45Malware cleanup with protection set up
  6. 06 Data recovery From $80Recover files from damaged drives

// Black Vault Protection™

Your PC, covered all year

One membership for the stuff that always comes up: repairs, Windows resets, cleanups. Members skip the line and never pay labor on covered services.

$29.99/ monthor $259.99 one-time
Join the Vault →
Vault allowance // 12 monthsProtection active
  • Major services x3Repair and upgrade labor
  • Minor services x3Windows resets, virus removal, drivers, minor backups
  • Quarterly cleanups x4Dust-out and checkup every 3 months
  • Priority queue ✓ IncludedMembers skip the line
  • Friend discount ✓ IncludedA discount on a B.Y.O.H. build for you or a friend
Runs 12 months from sign-up. Unused services don't roll over.

Live inventory

Ready for something new?

When an upgrade won't cut it, these are built, tested and ready on our bench.

Shop all systems →
Unit 01In stock VÖXBURG Anker prebuilt gaming PC in a tempered-glass mid-tower, built in West Covina ANKER - No RAM// VÖX Series Price $1,799 Unit 02In stock VÖXBURG Block 47 custom gaming PC built in West Covina, glass panel showing RGB-lit hardware Block 47// WestEnd Series Price $2,739 Unit 03In stock VÖXBURG Tower 9 gaming PC, front three-quarter view of the finished build Tower 9// WestEnd Series From $2,179 Unit 04In stock VÖXBURG STURM STURM// VÖX Series From $2,499 Unit 05In stock VÖXBURG DEADLOCK DEADLOCK// VÖX Series From $1,799 Unit 06In stock Custom VÖXBURG RTX 5080 gaming PC in a Corsair 3500X case, built in West Covina Custom Corsair 3500x RTX 5080 Build Price $3,845.54 Unit 07In stock VÖXBURG AXIS custom gaming PC built in West Covina, glass side panel showing RGB-lit components AXIS Price $1,889 Unit 08In stock VÖXBURG Helix compact gaming PC, a small-form-factor Steam Machine alternative built in West Covina Helix - (Steam Machine Killer) Price $2,029

// Pre-configured systems

Pick your series

Every series is specced, built and stress-tested on our bench before it goes on the shelf.

All systems →
Series6 ready to ship VÖX VÖX 6 systems · from$1,799 View → Series2 ready to ship WestEnd WestEnd 2 systems · from$2,179 View → Series3 ready to ship ECHO ECHO 3 systems · from$2,129 View → Series4 ready to ship GRIDFALL GRIDFALL 4 systems · from$2,539 View →

// Why VÖXBURG

Every VÖXBURG comes with the Ecosystem

It isn't a protection plan and it isn't an upsell. There's no box to tick at checkout. Buy a machine from us and all of this comes with it — because we'd rather keep your PC running than sell you a warranty.

01

Full manufacturer warranties

Your parts keep their real warranty. We're one of the few builders left who still do it — and we handle the claim for you.

02

EZ RMA — first year on us

Something fails in year one, we replace the part here at the bench. No waiting, no wondering.

03

Premium support, for life

Call us in year five and you'll get the person who built the machine. Prebuilt or custom, no expiry.

04

Free maintenance, 14 months

First service free for local customers, plus maintenance and fresh thermal paste through the first fourteen months.

See how support works

// Where the money goes

Yes, we cost a little more. Here's why.

Mass prebuilders save money on the parts you never see: the board, the power supply, the warranty. We don't. Better hardware underneath, and someone local who picks up the phone.

Why buy from us →
Spec VÖXBURG Typical prebuilder
Motherboard -E class board, every build Entry-level board
Power supply 5-year warranty minimum Budget unit, short warranty
Warranty Manufacturer coverage on parts, claimed by us Builder's own limited warranty
Year-one failure EZ RMA: part swapped here at the bench Ship it back and wait
Support Premium support for life Ticket queue, time-limited
Maintenance 14 months free, incl. thermal paste Not included
Out of the box Set up, tested, plug & play Varies

Warranty coverage is claimed and handled by VÖXBURG on your behalf. Terms apply.

Shop open // San Gabriel Valley

Come see the bench

Walk in, talk specs with the person who builds your machine, and see the parts before you buy. Local orders can be picked up at the shop.

837 W Christopher St, Suite H
West Covina, CA 91790
Pickup
Local pickup available
Get directions →Local pickup info
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